Windshield Replacement & Auto Glass Repair - Fairfax, VA

5 Star Auto Glass - Serving Fairfax & Surrounding Area w/FREE On-Site Service
 703-539-0404 |


Dear Customer,

The following are not exclusive to 5 Star Auto Glass, but the nature of the windshield repair process:

-Chips are evaluated at the time of appointment, prior to the repair, to ensure they can be repaired - not all chips are repairable.

-Laminated glass is a very fragile material, and combined with the pressure required to inject resin into the damage, a chip can further spread/crack during the repair process. If a chip spreads/cracks during the repair process, the repair cost will be waived.

-A chip repair is a structural repair method, with, the ability of providing limited aesthetic benefits.

-Results vary, and chips do not 'disappear' - there will always be 'scaring.' The type of chip, location, ambient temperature, among other variables, will determine how much 'scaring' remains. Below, you'll find a realistic example of a successful repair.

-Repairs will appear differently at different angles, and 'scaring' will be more visible from inside of the vehicle.

-The majority of before and after representations you may see advertised by national or local companies are for marketing purposes, and are not accurate and common representations.


If the repair develops into a crack, at any time while you own or lease the vehicle, the repair cost will be credited towards a replacement.


5 Star Auto Glass